Shaping Tomorrow; Our Sustainability Journey
Shaping Tomorrow;
Our Sustainability Journey
Shaping Tomorrow; Our Sustainability Journey
Our ESG initiatives embody our dedication to sustainability, social responsibility and ethical governance. We strive to make a positive impact through our business practices to foster a more responsible and inclusive future.
Our ESG initiatives embody our dedication to sustainability, social responsibility and ethical governance. We strive to make a positive impact through our business practices to foster a more responsible and inclusive future.
ESG Vision
Integrating the sustainable use and management of resources into our business decisions and operations, reinforcing our commitment to provide affordable recreational experiences of choice to communities of the Labour Movement on a sustainable basis.
Economic
We strive to maintain steady business growth so as to continue building affordable recreational experiences of choice for our members.
Environmental
We continue to build business resilience through the sustainable use and management of resources, addressing environmental risks and challenges.
Social
We are dedicated to maintaining the highest standards of safety for our visitors, occupants, and employees, as well as investing in the development and wellbeing of our employees.
Governance
We maintain a robust corporate governance structure and adhere to ethical business practices, providing long-term value for our stakeholders.
Embarking on
our ESG Journey
In 2023, NTUC Club started on its sustainability journey by forming an ESG Taskforce to formulate strategies that consider environmental, social and governance (ESG) impact across our organisation. By prioritising ESG principles, we aim to boost our organisation's performance and advocate for responsible business practices that generate lasting value for stakeholders.
By the end of 2023, we identified six specific ESG focus areas, which align to both the internationally-recognised framework – Global Reporting Initiative (GRI) Standards as well as the United Nations Sustainable Development Goals (SDGs).
Focus Areas
Relevant GRI Standard
Relevant UN SDG
Community Engagement
- GRI 413 Communities 2016
Health & Safety
(Customer & Employee)
- GRI 403 Occupational Health and Safety 2018
- GRI 416 Customer Health and Safety
Labour Management / Relations
- GRI 401 Employment 2016
- GRI 407 Freedom of Association and Collective Bargaining 2016
Economic Performance
- GRI 201 Economic Performance 2016
Energy & Emissions
- GRI 302 Energy 2016
- GRI 305 Emissions 2016
Water & Effluents
- GRI 303 Water & Effluents 2018
Community Engagement
- GRI 413 Communities 2016
Health & Safety (Customer & Employee)
- GRI 403 Occupational Health and Safety 2018
- GRI 416 Customer Health and Safety
Labour Management / Relations
- GRI 401 Employment 2016
- GRI 407 Freedom of Association and Collective Bargaining 2016
Economic Performance
- GRI 201 Economic Performance 2016
Energy & Emissions
- GRI 302 Energy 2016
- GRI 305 Emissions 2016
Water & Effluents
- GRI 303 Water & Effluents 2018
Translating our ESG
Strategies into Action Plans
We have begun implementing ESG-related changes into our business decisions and operations. We understand this is a long-distance race, so we are dedicated to long-term goals to reach our sustainability objectives. Our key commitment is reaching net-zero greenhouse gas emissions by 2050.
Environmental
Energy & Emissions
Across facilities like Downtown East, Orchid Country Club, Aranda Country Club, and NTUC Club Clubhouses, Club prioritises the management of Scope 1, 2, and 3 Greenhouse Gas (GHG) emissions to minimise environmental impact.
Where we are
•
Converted fluorescent lights to energy-efficient LED lighting at E!Hub, Downtown East, thereby cutting electricity consumption by 4,000 kWH, and reducing C02 emissions by 828.3 kg each month
Where we are
•
Installed over 2,000 solar panels to supply 6% of Downtown East’s energy requirements, resulting in cost savings
Where we are
•
Replaced manual electricity meters to Automated-Meter-Read (AMR) meter systems for Downtown East commercial tenants
•
Optimised air-conditioning and lighting schedules at our mall
Future plans
•
Replace all energy-inefficient fittings and appliances
•
Convert the current company vehicle, and any future vehicles purchased, to electric vehicles (EV), and install EV charging facilities
•
Implement smart facilities management practices
•
Attain relevant certifications and align with governmental green initiatives
Water & Effluents
Where we are
•
Upgraded our water conservation system at Wild Wild Wet using a closed-circuit system and filtration processes complying with Singapore Standards 556
•
Implemented soil moisture detectors at Orchid Country Club (OCC)'s golf courses to reduce unnecessary watering, and installed rainwater harvesting systems to reuse rainwater collected on the courses
•
Adapted irrigation schedules at OCC based on weather forecasts to minimise water usage on the golf courses during periods of expected rainfall
Future plans
•
Enhance our water harvesting and recycling systems
•
Redesign our facilities to minimise water losses
Social
Community
Engagement
To strengthen the sense of belonging among members, we create communities within the Labour Movement that cater to different demographics and interests, through tailored initiatives and offerings.
For youths aged 12 to 25: Provide essential skills and experiences to navigate the transition into adulthood and the workforce effectively.
For members aged 55 and above: Empower them to upskill, embrace lifelong learning, and lead fulfilling lives beyond retirement.
Fitness and health programmes (physical and virtual) catering to diverse ages, interests, and lifestyles.
Making golf accessible to all through comprehensive learning programmes, enhanced golf course access, and curated events.
To nurture and strengthen family bonds through engaging play experiences.
Social spaces that provide recreational programmes for union members and the public to network and relax.
Future Plans
•
Refine our community ambassador scheme
•
Embrace innovation to enhance our community engagement programmes
Health & Safety
Prioritising the wellbeing of our customers and employees is paramount. Over the past four years:
•
We formed the NTUC Club Safety Committee, with representatives from various Club entities, and meet quarterly to oversee safety initiatives and protocols
•
Downtown East became one of the pioneering malls to begin a partnership with the Singapore Police Force in the Threat-Oriented Person Screening Integrated System (TOPSIS) Security Enhancement Programme, aimed at bolstering security in malls
Future Plans
•
To tackle safety and security challenges, we plan to integrate artificial intelligence (AI) into our surveillance systems
Labour Management / Relations
To safeguard workers' rights and amplify their voices, we initiated:
•
Regular engagement sessions with Attractions, Resorts & Entertainment Union (AREU) to address employee-related matters
•
Quarterly outreach programmes to encourage staff union membership
•
AREU Hardship Grant, and Scholarship & Education Grant, to provide financial assistance and educational support to union members
Future Plans
To adapt to evolving workplace trends, we will expand our Company Training Committee initiatives to:
•
Upgrade and transform our workforce
•
Enhance staff welfare
•
Deepen collaboration with unions
•
Meet the needs of the new generation workforce
•
Foster diversity and inclusivity
Governance
Economic Performance
We are committed to responsible financial management, supporting economic sustainability and societal wellbeing. Our efforts include:
•
Implementing a stringent code of responsible business conduct
•
Fostering strong relationships with employees, suppliers, and affiliates
•
Championing accountability and transparency, underpinned by well-defined whistleblowing protocols
•
Embracing digital transformation to enhance capabilities and revolutionise customer experience, as well as safeguard customer data and privacy
Future Plans
As we believe long-term financial sustainability is paramount for our continued wellbeing, we endeavour to:
•
Ensure Club's financial stability and ability to support social initiatives, asset maintenance, and upgrades for optimal member experiences
